FAQ’s

Frequently Asked Questions

How long does the service take?

Every service is customized to specific needs, therefore making it hard to tell the exact service time, but most services usually last 4 hours.

How many people are sent to my house?

A minimum of 2 Professional in-house cleaners is assigned to your property.

How can I get a quote?

Simply visit the “Request A Free Quote” Page and fill out the contact form or call us at (817) 913-8678.

Am I charged the full quoted amount even if it doesn't take that long to clean my house?

Yes, our services are project-based and not hourly. We do however offer the best pricing and discounts based on the service.

Does someone have to visit my house before I can book a cleaning?

Absolutely not! We wouldn’t want pushy salespeople coming to our house so we would never do that to you. You can get a quote and book your cleaning online. It takes about one minute.

Please keep in mind, to provide the best-priced quote possible we do recommend we visit the property before receiving a quote.

Are cleaning supplies included?

Cleaning supplies aren’t included by default. This ensures your cleaner uses the products you like and there isn’t any cross-contamination from house to house.

However, if you don’t have supplies, we can bring them for an additional charge of $10 per visit ($15 for move-in/out cleanings).

What if I'm not happy with my cleaning?

Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.

Can I get a same-day booking?

We don’t guarantee same-day bookings. But, depending on the day, we can often meet this requirement.

Do I have to be home for my cleaning?

It’s completely up to you. If you’re not going to be home, make sure you let us know how to access your house before your scheduled cleaning.

When am I charged for the service?

You are not charged until after the cleaning has been completed. Your invoice will reflect the price of the quote and any additional service you might have requested during the initial cleaning.

Call or Email Today!

If you are interested in getting a free quote, please feel free to call or click the button to schedule a free quote today: (817) 913-8678