Frequently Asked Questions
Every service is customized to specific needs, therefore making it hard to tell the exact service time, but most services usually last 4 hours.
A minimum of 2 Professional in-house cleaners is assigned to your property.
Yes, our services are project-based and not hourly. We do however offer the best pricing and discounts based on the service.
Absolutely not! We wouldn’t want pushy salespeople coming to our house so we would never do that to you. You can get a quote and book your cleaning online. It takes about one minute.
Please keep in mind, to provide the best-priced quote possible we do recommend we visit the property before receiving a quote.
Cleaning supplies aren’t included by default. This ensures your cleaner uses the products you like and there isn’t any cross-contamination from house to house.
However, if you don’t have supplies, we can bring them for an additional charge of $10 per visit ($15 for move-in/out cleanings).
Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.
We don’t guarantee same-day bookings. But, depending on the day, we can often meet this requirement.
It’s completely up to you. If you’re not going to be home, make sure you let us know how to access your house before your scheduled cleaning.
You are not charged until after the cleaning has been completed. Your invoice will reflect the price of the quote and any additional service you might have requested during the initial cleaning.